Sam Albornoz leads teams throughout the state to better understand the true business problems they face. He helps identify the business changes needed to make a significant impact and recommends technology solutions. In doing so, Sam has worked with a number of state agencies including the departments of Agriculture, Administrative Services, and Technology Services. Sam has assisted in creating a structured process called the Engagement Model that helps quickly and efficiently gather the information needed to complete a thorough problem and solution analysis for technology projects. He has been an integral part of the implementation of this new process on almost all technology projects across the state as well as building a team of business consultants to keep up with the growing demand.