Makio Hagimori is the deputy manager of the Value Chain Innovation Group in the Integrated Defense & Space Systems business of Mitsubishi Heavy Industries, Ltd. (MHI). Mr. Hagimori joined MHI in 1999, where he started his career in the company’s machine tool business in Hiroshima. He moved to Nagoya to join the company’s Quality Assurance Department in 2000. In 2018, Makio was assigned to lead the company’s Theory of Constraints activity as a “samurai”. As a young leader, he produced breakthrough results by bringing WA, or harmony, into MHI’s MRO operation and various CCPM projects. Makio was recently promoted to keep leading TOC activities through a newly established Value Chain Management Department where he is taking on the next challenges to achieve yet bigger breakthroughs.