Madhu Gundapalli, MD, is the clinical director for the Utah State Hospital. Her clinical interests are in adult and geriatric psychiatry and the interface between psychiatry and medicine. She received her medical degree from the Madras Medical College in Madras (now called Chennai), India. She received further training at the University of Connecticut Health Center where she completed a psychiatry residency and Yale University where she completed a geriatric psychiatry fellowship. Dr. Gundapalli moved to Utah in 1999 to join the Utah State Hospital working with the 30-bed geriatric and older adult program. She led a multidisciplinary team for 14 years and has been the clinical director for 5 years. She is board certified in psychiatry and neurology. Her current interests are in process improvement, change management, and improving collaboration among systems. She is a recipient of the Department of Human Services operational excellence award.
Dr. Madu Gudapalli
Clinical Director, Utah State Hospital, Department of Human Services
Achieving Breakthrough Performance at the Utah State Hospital. This workshop will highlight the core challenges that face all healthcare organizations by sharing the breakthrough performance story of the Utah State Hospital. This presentation will highlight how the Theory of Constraints has been applied to deliver improvements in both the quality of care and access to care in a remarkably short timeframe and without added resources. Attendees will learn how to identify what to focus on in order to improve productivity and how to synchronize patient flow in a complex environment. This workshop will be of value to anyone hoping to achieve breakthrough performance in any complex service environment—not just healthcare.